Source Loop’s Sourcing Services leverage Source Loop’s knowledge of the rate marketplace for telecom services, its experience in successfully negotiating contracts for millions of dollars worth of telecom services for its clients and its proven sourcing processes and tools.
Source Loop has experience in sourcing the following telecom services:
- Access Facilities
- Private Lines
- LD Voice Terminations
- Data Network (MPLS, ATM, FR, Ethernet)
- IP Transit (Internet)
- Ancillary Network Services (LNP, CNAM, LIDB, SS7, etc.)
- CABS Billing
The following diagram and related text depict and describe the comprehensive process we utilize to deliver sourcing services.
Assess
- Compile existing cost, usage and contract data into inventory
- Review existing contract terms / commitments
- Populate benchmark models with client service inventory
- Understand client business and technical requirements
- Assess best technology, services and solutions
- Develop a set of “must-have” terms and conditions
- Identify issues that are deal breakers and those that can be traded to win other concessions
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Benchmark
- Identify similarly situated term, service and commitment market-level comparables
- Conduct rate and contract term detail benchmark analysis
- Review benchmark analysis and model various scenarios
- Establish element level price targets and preferred T&C’s
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Source
- Pre-screen vendors to identify the vendor pool
- Configure online RFI / RFP templates
- Conduct bidder’s conference
- Open online RFP for vendor responses
- Evaluate/score vendor responses
- Determine feasible vendor list
- Leverage suitable price negotiation tools/tactics
- Identify preferred vendors
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Negotiate
- Negotiate terms and conditions language with providers
- Ensure final offer contains all agreed to T&Cs and pricing
- Review terms and pricing with customer stakeholders
- Proof final contract drafts prior for recommending for signature
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Implement
- Define implementation / migration scope early in the process
- Populate implementation / migration project plan
- Assess early risk and mitigate with vendor selection and/or contract
- Manage implement / migration
- Hand-off to on-going operations
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Verify
- Review vendor invoices to validate rate and discount compliance with negotiated terms
- Verify invoices with service inventory
- Identify and document discrepancies
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Resolve
- File disputes with vendors
- Resolve issues and recover over billings
- Ensure application of credits or receipt of overbilling refunds
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