Source Loop provides invoice audit services covering all major expense types for all major carriers in the US and many outside the US. The following provides the highlights of our audit services:
Facilities Audits: - Cover all major facilities expenses received via CABS and other invoice media
- Audits leverage application technology to automatically load invoice data and mine invoice charge data to identify potential audit issues
- Additionally, our staff armed with deep domain expertise further analyze invoice data to identify issues
- Our audit coverage universe includes rates, mileage calculation, taxes, service composition, installed inventory reconciliation, etc
- Our service includes the analysis, identification, filing and management/closing of disputes
- Our facilities audit services are provided either subject to a gain-share model or on a fixed fee per scope of work basis, depending on client preference
Usage Audits: - Cover all major usage types including local termination, access and LD transport/termination
- Audits leverage CDR application technology to automatically load invoice data and mine invoice charge data to identify potential audit issues
- Supports the loading and automated processing of more than 30 different carrier CDR formats. Additional CDR formats can be added within hours of request.
- Provides thorough analysis and re-rating capabilities, including the independent recalculation of all major inputs (Lata, OCN, Jurisidiction, etc.) to the rating process using industry databases such as LERG, etc.
- Performs switch to bill CDR reconciliations
- Identifies a comprehensive set of audit findings:
- Incorrectly billed rates
- Lata/OCN/Jurisdictional issues
- Incorrectly default rated calls
- Indeterminate Jurisdiction issues
- Incorrectly billed volumes
- Incorrectly calculated call surcharges
- Duplicate billed calls
- Anomalous calls (i.e. very long durations, etc.)
- Service includes dispute identification, filing and resolution along with detailed reporting covering all activities
- Our usage audit services are provided either subject to a gain-share model or on a fixed fee per scope of work basis, depending on client preference
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