Overview
Our Telecom Expense Management (TEM) practice is comprised of network professionals averaging 20 years of experience with broad exposure to FCC Communications regulations, industry-wide standard practices and procedures, carrier contracts, policy management, billing, and network engineering.
The Source Loop TEM practice combines industry leading people, a best practice focus, and technological fluency to drive the most cost from your organization’s telecom network spend while securing a healthy and protected communications network for your organization.
Many of our clients have elected to completely outsource their telecommunications or IT network management process to us, realizing that their efforts were more wisely spent on managing their core business.
By choosing a recurring TEM partnership with Source Loop, our organization becomes an extension of your team. This union dramatically reduces your organization’s operational overhead while simultaneously endowing the entire team with the appropriate level of specialization required to stay ahead of the ‘communications network management curve’ and secure above average communications network performance at below market costs.
Recurring Managed Service Components
- Established audit, dispute, invoice, and vendor management process: Source Loop leadership processed over $7 billion annually in previous TEM firm.
- Source Loop leverages a powerful invoice management application through its partnership with MBG: (1) Most robust TEM data model provides full customer service record (CSR) and universal service order code (USOC) storage and reporting functionality; and (2) Most comprehensive set of electronic invoice readers: AT&T (14), Verizon Business (11), ILECs (12), et al allows our team to make the processing of electronic invoice data as efficient and effective as possible.
- Highly disciplined process ensuring optimal cost levels and visibility into detailed data required to proactively manage your organization’s telecom network services: (1) 30+ Management Reports; and (2) Customized on-line reporting and analytics tool.
TEM Automation & End-to-End Support
We take both your electronic invoices and hardcopy invoicing and place them into our powerful database for processing. Once there, we can begin our TEM process of comparing that information to external data such as your circuit inventory or our rate database information.
Our month-to-month audits, core audits, rate audits, circuit / facility audits and usage audits all work together to drive down your annual telecom spend. Our management will leverage our robust database and its reporting functionality to ensure that total control is maintained over the Dispute Creation & Tracking process; APGL Coding & AP feeds are verified accurate; and that reporting tools and ad hoc querying guarantee clear visibility into your entire telecom or I.T. network spend.
Managed Service Summary
We work with our clients to create a centrally managed, integrated and automated solution to control all of the seemingly disparate entities that impact the process management or your telecom network.
Our holistic telecom solution addresses the short-term performance and cost exigencies of your telecom network while still maintaining the ever important long range focus critical to maintaining a powerful and cost effective telecommunications network.
Telecom Expense Management Life Cycle Overview
Full life cycle telecom expense management services
- Invoice Processing
- Inventory (MACD) management
- Expense Verification
- Cost Allocation
- Reporting
Supports all service types
- Voice
- Data
- Wireless
- Maintenance
- Equipment
Fully Managed Service Bundling
- Domain Expertise
- Hosted Application
- Proven Process
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